On the Dashboard, you will notice that all of your Trip Requests have a label state to indicate their status.
Trip Request saved
Request submitted and awaiting authorisation by an Authoriser*
Pre-trip approved (if applicable) and pending itinerary issued by a Travel Consultant
Trip Request is rated as high risk and awaiting authorisation by a High-Risk Authoriser
Trip Request declined by an Authoriser
Trip Request declined due to high risk
Itinerary currently being created
Itinerary sent to Travel Consultant to assist with trip request
Quote(s) issued and awaiting cost approval by an Authoriser
Itinerary declined by an Authoriser
Itinerary approved and pending booking/issuing
Itinerary awaiting preferred option to be selected
Booking requires further action, please review
Trip Request is pre-approved
Trip Request cancelled
Need to Know
*An Authoriser is the person responsible for authorising travel within your company. The Authoriser is either assigned to your profile or selected at the time of creating the Trip Request. If you cannot find your Authoriser's name, please contact your Company Administrator.
To view the history of your Trip Request - i.e. when the trip was submitted, authorised, cancelled, ticketed, etc. - go to the Messages section of your trip request (from the Trip Details menu)
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